Turbo Jam

I should be looking for a tv wall mount, but seeing as I really don't feel like it and I have a question anyways. Have you tried Turbo Jam or maybe you know someone who has? I saw the infomercial on tv and it really peaked my interest. I really want to try it, but I want to hear from some people who have tried it or are using it now. I did some research online and the most I could find is that customer service stinks. I found one site that had reviews on the product. Most of them where positive, although there were a couple of negatives. So if you have tried Turbo Jam, please drop me a comment, I am really interested in your opinion.